Private tertiary hospital Subang Jaya Medical Centre has launched what could be the first connected health service in Malaysia.

The 400-bed hospital joint venture by Ramsay Health Care Australia and Sime Darby Malaysia seeks to "revolutionise" healthcare delivery through its latest service called Connected Care.

Based on a press release, it offers services in six areas of care, which initially include:

- TeleConnect -&nbsp;telemedicine service for medical inquiries and clinic appointments; and

- SeniorConnect - remote monitoring service for senior patients.

Three more services under Connected Care will be rolled out soon:

- GPConnect - a service that connects GPs and consultant cardiologists on matters of heart-related conditions;

- ICUConnect -&nbsp;remote monitoring service by ICU nurses for patients at home; and

- HospitalConnect -&nbsp;post-discharge monitoring service.

Connected Care represents a major milestone in SJMC's goal of building a comprehensive, end-to-end healthcare system. Like the rest of Malaysian providers, the hospital is leveraging digital technologies to meet patients' demands for virtual and remote care post-pandemic. Rival hospitals like&nbsp;<a href="https://www.healthcareitnews.com/news/asia/malaysia-s-sunway-medical-center-launches-telemedicine-command-center" target="_blank">Sunway Medical Center</a>&nbsp;and&nbsp;<a href="https://www.healthcareitnews.com/news/asia/ihh-healthcare-launches-telemedicine-services-singapore-malaysia-and-other-key-markets" target="_blank">IHH Healthcare</a>&nbsp;already launched their respective telemedicine services when the pandemic started.&nbsp;

Meanwhile, SJMC also announced its collaboration with the Malaysian Research Accelerator for Technology &amp; Innovation&nbsp;to become sandbox partners for health technology companies under the MRANTI HealthTech Hub programme.&nbsp;

SJMC was also recently shortlisted as one of the four finalists for the flagship medical tourism hospital programme by the Malaysia Healthcare Travel Council. The said programme aims to promote the country's medical tourism while demonstrating excellence in healthcare delivery.

"We want to shift from patients to people, from healthcare to health, from hospital to home. With the launch of Connected Care, we bring a transformative revolution to healthcare delivery, empowering patients with seamless access to professional and affordable care in the comfort of their own homes," SJMC CEO Bryan Lin said.

<h1>First connected health service in Malaysia launched</h1>It offers services in six areas of care, which initially include home healthcare, senior care, and telemedicine.Private tertiary hospital Subang Jaya Medical Centre has launched what could be the first connected health service in Malaysia.WHAT IT'S ABOUTThe 400-bed hospital joint venture by Ramsay Health Care Australia and Sime Darby Malaysia seeks to "revolutionise" healthcare delivery through its latest service called Connected Care.Based on a press release, it offers services in six areas of care, which initially include:- HomeConnect - nursing service at home;- TeleConnect -&nbsp;telemedicine service for medical inquiries and clinic appointments; and- SeniorConnect - remote monitoring service for senior patients.Three more services under Connected Care will be rolled out soon:- GPConnect - a service that connects GPs and consultant cardiologists on matters of heart-related conditions;- ICUConnect -&nbsp;remote monitoring service by ICU nurses for patients at home; and- HospitalConnect -&nbsp;post-discharge monitoring service.THE LARGER TRENDConnected Care represents a major milestone in SJMC's goal of building a comprehensive, end-to-end healthcare system. Like the rest of Malaysian providers, the hospital is leveraging digital technologies to meet patients' demands for virtual and remote care post-pandemic. Rival hospitals like&nbsp;<a href="https://www.healthcareitnews.com/news/asia/malaysia-s-sunway-medical-center-launches-telemedicine-command-center" target="_blank">Sunway Medical Center</a>&nbsp;and&nbsp;<a href="https://www.healthcareitnews.com/news/asia/ihh-healthcare-launches-telemedicine-services-singapore-malaysia-and-other-key-markets" target="_blank">IHH Healthcare</a>&nbsp;already launched their respective telemedicine services when the pandemic started.&nbsp;Meanwhile, SJMC also announced its collaboration with the Malaysian Research Accelerator for Technology &amp; Innovation&nbsp;to become sandbox partners for health technology companies under the MRANTI HealthTech Hub programme.&nbsp;SJMC was also recently shortlisted as one of the four finalists for the flagship medical tourism hospital programme by the Malaysia Healthcare Travel Council. The said programme aims to promote the country's medical tourism while demonstrating excellence in healthcare delivery.ON THE RECORD"We want to shift from patients to people, from healthcare to health, from hospital to home. With the launch of Connected Care, we bring a transformative revolution to healthcare delivery, empowering patients with seamless access to professional and affordable care in the comfort of their own homes," SJMC CEO Bryan Lin said.Message from the CEO

Welcome to Malaysia’s top private hospital

It is a great privilege for me to lead and serve in Subang Jaya Medical Centre or more fondly known as SJMC locally. Nestled in the bustling township of Subang Jaya, Selangor, we are one of the few internationally accredited Joint Commission International (JCI) hospitals in Malaysia and Malaysian Society for Quality in Health (MSQH) accredited with a remarkable history in the country’s medical sector.

Today, SJMC is the flagship hospital of Ramsay Sime Darby Health Care, a joint venture between Ramsay Health Care, Australia and Sime Darby, Malaysia with an impeccable reputation as one of Malaysia's most trusted private medical centres best known for its clinical outcomes. We are an award-winning 444-bed multi-disciplinary tertiary hospital providing comprehensive and complex care in all specialities.

We are recognised as a finalist for the Flagship Medical Tourism Hospital Programme 2023 – 2025 by Malaysia Healthcare Travel Council (MHTC) to establish Malaysia as a globally renowned icon for healthcare travel, delivering exceptional end-to-end patient experiences anchored on medical excellence, service excellence, and international branding. As such, we receive both local patients across Malaysia and international patients across the Asia Pacific.

The significant achievements of a healthcare provider
Since the hospital’s inception in 1985, SJMC has made significant achievements as a trailblazer in many first medical milestones - conducting Malaysia’s first open-heart surgery, stem cell and paediatric liver transplants, adult and paediatric bone marrow transplants, and brain neurosurgery, just to name a few. In 2021, we continue to revolutionise medical boundaries by performing the country’s first total knee replacement on-day surgery where the patient could return home on the same day. 

In Malaysia, SJMC is also known as a pioneer in radiation oncology services and facilities. The hospital houses our own leading Cancer & Radiosurgery Centre (CRC) that is well equipped with the latest medical technologies for the detection, monitoring and treatment of cancer.

Award-winning private hospital in Malaysia 
We are honoured to be the only two-time winner of the coveted Prime Minister’s Quality Award for private hospitals. In 2022, SJMC added to its accolades with seven significant awards. This includes two prestigious awards for GlobalHealth Asia-Pacific Awards on Stand-Out Jury Award on Hospital of the Year in Asia-Pacific and Frost & Sullivan’s Asia Pacific Best Practices Award on Malaysia Hospital Company of the Year for a second year running.

We are proud to carry on a tradition of providing outstanding patient care through the adoption of best clinical practices, recruitment of top medical expertise, acquisition of innovative medical technologies and supporting medical progress through continual scientific research.

Aiming to provide the top-notch healthcare service
Although the hospital has come a long way, one thing that remains unchanged is our heart for people. This is anchored by our passionate belief in “People Caring for People” and continues to guide us in providing top-notch service and clinical excellence to those who walk through our doors. 

With a great team, I am confident that SJMC will continue to be a trailblazer to chart the path forward in medical advancement, clinical excellence and patient-centric healthcare. And we are here to stay, serving you near and far.24 Hours General Careline: +603 5639 1212

24 Hours General Email: healthcare@rsdhealth.com

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