- Jemena proposes to deliver significant electricity bill savings to customers over the five-year period beginning 1 July 2026.

- A typical residential customer’s average annual bill will be $156 lower by the end of the next period compared to an annual bill in 2025-26.

- Jemena’s proposal is informed by nearly 300 hours of customer engagement over a two-year period.

- Jemena’s customers provided 16 recommendations which form the basis of the proposal.

Energy infrastructure company, Jemena, has submitted its 2026-31 Proposal for its electricity network to the Australian Energy Regulator (AER).

The proposal outlines Jemena’s service delivery and prices for its electricity network – which services more than 380,000 customers across north-west Melbourne – for the financial years covering 2026-31, and the role it will play in Australia’s energy transition.

Jemena’s Executive General Manager of Networks Shaun Reardon said, if endorsed by the Australian Energy Regulator, a typical residential customer’s annual bill will be $156 lower by the end of the next period compared to an annual bill in 2025-26.

“This price reduction is enabled by an increase in electricity consumption across our network, driven by data centres and major connections, and increased utilisation by existing customers as they increasingly use electricity to heat their homes and cook their meals,” said Mr Reardon.

“To develop this proposal we engaged with thousands of customers across multiple channels which included visitors to our GridTalk website, sessions facilitated in-person including our People’s Panel and virtual engagement. We held 80 engagement events and spent nearly 300 hours with customers over the past two years.

“This proposal reflects the needs of our customers and communities today, while also preparing our electricity network for a more sustainable energy future.

“Many of our customers told us that energy affordability and cost-of-living continue to be their top priority. Our customers also said that maintaining the reliability of the electricity network and increasing resilience to withstand and recover from extreme weather events were important priorities.

“Throughout our engagement process we sought feedback from a diverse range of residential, large commercial, industrial, small, and medium-sized business customers.”

The 2026-31 Proposal&nbsp;outlines the following actions shaped by our customers:

A typical residential customer’s average annual bill will be $156 lower by the end of the next period compared to an annual bill in 2025-26.

Connect over 33,300 new residential customers and 2,585 businesses in north-west Melbourne.Introduce new tariff structures that encourage better network utilisation and improve price equity between solar and non-solar customers.Introduce new digital technologies to improve electricity system management and enable new sustainable products and services.Deliver a broad-based zone-substation redevelopment program to maintain current reliability levels.Build large-scale assets to serve new large customers such as data centres and hospitals.

Upgrade systems to keep customers better informed with near real-time information at times they need it the most.Develop a new portal to provide tailored information based on customer preferences and language needs with energy information.

The AER will now review and assess Jemena’s 2026-31 Proposal and provide a draft decision later this year. Jemena will then submit a revised proposal with the AER’s final decision taking effect from 1 July 2026.&nbsp;

To view the initial 2026-31 Proposal visit:&nbsp;<a href="https://gridtalk.com.au/2026-2031-proposal" target="_blank">https://gridtalk.com.au/2026-2031-proposal</a>

- Jemena proposes to deliver significant electricity bill savings to customers over the five-year period beginning 1 July 2026.- A typical residential customer’s average annual bill will be $156 lower by the end of the next period compared to an annual bill in 2025-26.- Jemena’s proposal is informed by nearly 300 hours of customer engagement over a two-year period.- Jemena’s customers provided 16 recommendations which form the basis of the proposal.Energy infrastructure company, Jemena, has submitted its 2026-31 Proposal for its electricity network to the Australian Energy Regulator (AER).The proposal outlines Jemena’s service delivery and prices for its electricity network – which services more than 380,000 customers across north-west Melbourne – for the financial years covering 2026-31, and the role it will play in Australia’s energy transition.Jemena’s Executive General Manager of Networks Shaun Reardon said, if endorsed by the Australian Energy Regulator, a typical residential customer’s annual bill will be $156 lower by the end of the next period compared to an annual bill in 2025-26.“This price reduction is enabled by an increase in electricity consumption across our network, driven by data centres and major connections, and increased utilisation by existing customers as they increasingly use electricity to heat their homes and cook their meals,” said Mr Reardon.“To develop this proposal we engaged with thousands of customers across multiple channels which included visitors to our GridTalk website, sessions facilitated in-person including our People’s Panel and virtual engagement. We held 80 engagement events and spent nearly 300 hours with customers over the past two years.“This proposal reflects the needs of our customers and communities today, while also preparing our electricity network for a more sustainable energy future.“Many of our customers told us that energy affordability and cost-of-living continue to be their top priority. Our customers also said that maintaining the reliability of the electricity network and increasing resilience to withstand and recover from extreme weather events were important priorities.“Throughout our engagement process we sought feedback from a diverse range of residential, large commercial, industrial, small, and medium-sized business customers.”The 2026-31 Proposal&nbsp;outlines the following actions shaped by our customers:Affordability:A typical residential customer’s average annual bill will be $156 lower by the end of the next period compared to an annual bill in 2025-26.Preparing for the future:Connect over 33,300 new residential customers and 2,585 businesses in north-west Melbourne.Introduce new tariff structures that encourage better network utilisation and improve price equity between solar and non-solar customers.Introduce new digital technologies to improve electricity system management and enable new sustainable products and services.Deliver a broad-based zone-substation redevelopment program to maintain current reliability levels.Build large-scale assets to serve new large customers such as data centres and hospitals.Keeping our customers informed:Upgrade systems to keep customers better informed with near real-time information at times they need it the most.Develop a new portal to provide tailored information based on customer preferences and language needs with energy information.The AER will now review and assess Jemena’s 2026-31 Proposal and provide a draft decision later this year. Jemena will then submit a revised proposal with the AER’s final decision taking effect from 1 July 2026.&nbsp;To view the initial 2026-31 Proposal visit:&nbsp;<a href="https://gridtalk.com.au/2026-2031-proposal" target="_blank">https://gridtalk.com.au/2026-2031-proposal</a>

Daily necessities / Household goods

Electricity / Gas / Resources / Energy

Jemena Releases Electricity Pricing and Services Plan for 2026-31

HR / Recruitment

Skin care / Cosmetics / Hair products

Internet service

Film / Drama

Magazines / Books / Publications

Marketing / Research

Diet / Health food / Supplement

Childbirth / Childcare

Interior / Furniture / Storage

Mobile device

Servers / Peripherals

Network / Network Equipment

System / Website / Application development

Electronic components / Semiconductors / Electrical equipment

Department stores / Supermarkets / Convenience stores / Stores

Wholeseller

Manga / Anime

Arcade Game

Toys / Playsets / Dolls

Car / Car Supplies

Motorcycles / Motorcycle Supplies

Garden / DIY

Shoes / Bags

Jewelry / Accessories

Kids / Baby / Maternity

Food / Sweets

Soft Drinks / Alcoholic drinks

Restaurant / Fast food / Streetfood

Eating at home / Delivery

Fitness / Healthcare

Medical / Hospital

Pharmaceuticals

Pets / Pet Supplies

Gifts / Flowers

Love / Marriage

Funeral

Hotels / inns

Travel / Sightseeing

Theme Park / Amusement park

Residential / Condominium

Commercial facilities / Office buildings

Architecture / Space design

Construction / Civil engineering

Advertising / Promotion / PR

Sales

Management Consulting

Think tank

Legal / Patent / Intellectual Property

Logistics / Warehouse / Cargo

Steel / Metal / Glass / Earth / Stone / Rubber

Chemistry

Nature / Weather

School / University

Cram school / Preparatory school / Online education

Life insurance / Non-life insurance

Mobile app

Mobile games

Cooking / Home appliances

Health and Beauty appliances

Application

Ladies' Fashion

Men's Fashion

Accounting

Environment / SGDs / Recycling

International activity

Full time job / Part-time job / Career

E-commerce

Music

Internet Service Provider / Line connection

Camera

AV equipment

Consumer Games

Outdoors / Mountain Climbing

Welfare / Nursing / Rehabilitation

Qualifications / Study Abroad / Language

Childcare / Early childhood education

Banks / Credit unions

Credit card / Loan

Securities / FX / Investment Trusts

Moving

Politics / Government / Local government

Volunteer

Agriculture / Forestry / Fisheries

Bicycle / Bicycle Supplies

Female Related

Venture Capitals

Coaching / Mentoring / Consultation

Automotive / Motorcycle / Bicycle

Automotive / Automotive Supplies

Interior / Goods

Real Estate / Architecture / Construction

Software

Blockchain / Web3

Security

Telecommunications / VoIP

Show Business

Comedy

Service