We want zero complaints,” says every company in the world. But what if complaints are the secret competitive advantage your business needs?

"Complaints offer an intimate way of understanding your business through the eyes of your customers," Dr. Janelle Barlow, President of All Out Performance and author of A Complaint is a Gift, said during her talk, Turning Critics into Advocates hosted by Management Strategies on September 23, 2024, at Discovery Primea, Makati.&nbsp;

The event explored a radical idea: complaints can be your greatest source of insight and revenue if only companies dared to listen.

And listen they did. Senior management who attended the event came from private foundations, telecommunications, finance, real estate and hospitality industries.

If complaints aren’t bad news for companies, why don’t more customers speak up?

Many don’t think anything will get done, or the situation could worsen further. Dr. Barlow shared an anecdote about people being afraid to complain to their doctors, worrying that voicing their concerns might lead to worse treatment.

The same logic applies in business: silence from customers can be far more dangerous than complaints. These are the customers who simply walk away–the 50% you’ll never see again.

But, here's the twist: 60-70% of customers who have their complaints resolved satisfactorily go on to buy five times more than they initially would have.

"If you solve their concerns instead of over-apologizing, they’ll actually come back to repurchase five times more,” Dr. Barlow said. “This is the power of complaint handling in the language of revenue and results.”

Only 1 in 10,000 written complaints ever make their way to senior management. In the US, companies are losing 1 trillion dollars due to poor complaint handling.&nbsp;&nbsp;

Dr. Barlow emphasized the need to break down silos. Businesses must instead foster a culture where everyone feels responsible for addressing customer concerns.&nbsp;&nbsp;

Too often, companies are laser-focused on acquiring new customers, missing the retention goldmine.&nbsp;

Retaining existing customers is significantly cheaper than attracting new ones. And the rewards are exponential. A small increase in retention can lead to a dramatic uptick in profits.

“Most companies spend half of their revenue attracting new customers,” Dr. Barlow revealed. “But retaining even just 5% of your customers can lead to up to 95% profit increase.”

So what can businesses do in face of complaints? Dr. Barlow suggests three power tools that will turn even the worst critics into staunch advocates.

First, widen your customers’ tolerance zone. “When customers feel understood and valued, they are far more forgiving,” Dr. Barlow explained. A little friendliness and empathy go a long way in easing tensions and getting customers on your side. Instead of reacting defensively, aim to create an environment where your customers feel heard.&nbsp;

Next, speed. “Above all, what customers want from service is responsiveness,” Dr. Barlow emphasized. Quick resolutions show that you value their time and concerns. When you act swiftly, you not only diffuse anger but also demonstrate your company’s commitment to resolving problems.&nbsp;

Big data can speed up resolution. “Access to every data point can address the root cause of customer complaints and understand them beyond face value.”

Finally, fairness is more important than you realize. Customers aren’t just looking for their problem to be solved—they want it handled fairly. When your solution feels balanced and just, customers are more likely to leave with a positive impression, even if things didn’t start off smoothly.&nbsp;

Behind every complaint is a gift. The question is: Are you ready to unwrap it?

Your customers' complaints could be the goldmine you’re overlooking. We want zero complaints,” says every company in the world. But what if complaints are the secret competitive advantage your business needs?<img style="width: 100%;" src="https://imagedelivery.net/H6_s_Eb_ylTWnSEV3HlmYQ/e1c86ff7-d8d8-496f-655c-bd5c716cff00/public" alt="Dr. Janelle Barlow, President of All Out Performance and author of A Complaint is a Gift addresses the attendees of her talk, Turning Critics into Advocates hosted by Management Strategies" />"Complaints offer an intimate way of understanding your business through the eyes of your customers," Dr. Janelle Barlow, President of All Out Performance and author of A Complaint is a Gift, said during her talk, Turning Critics into Advocates hosted by Management Strategies on September 23, 2024, at Discovery Primea, Makati.&nbsp;<img style="width: 100%;" src="https://imagedelivery.net/H6_s_Eb_ylTWnSEV3HlmYQ/3f30001c-b740-4ae0-c83f-1dc7d1a8da00/public" alt="Dr. Barlow (center) with Management Strategies partners Elcee Asuncion Villa, Cristina Alafriz, Luisa Ozamiz, Ian Paredes" />The event explored a radical idea: complaints can be your greatest source of insight and revenue if only companies dared to listen.And listen they did. Senior management who attended the event came from private foundations, telecommunications, finance, real estate and hospitality industries.Silence is worseIf complaints aren’t bad news for companies, why don’t more customers speak up?Many don’t think anything will get done, or the situation could worsen further. Dr. Barlow shared an anecdote about people being afraid to complain to their doctors, worrying that voicing their concerns might lead to worse treatment.The same logic applies in business: silence from customers can be far more dangerous than complaints. These are the customers who simply walk away–the 50% you’ll never see again.But, here's the twist: 60-70% of customers who have their complaints resolved satisfactorily go on to buy five times more than they initially would have."If you solve their concerns instead of over-apologizing, they’ll actually come back to repurchase five times more,” Dr. Barlow said. “This is the power of complaint handling in the language of revenue and results.”Everyone owns the complaintOnly 1 in 10,000 written complaints ever make their way to senior management. In the US, companies are losing 1 trillion dollars due to poor complaint handling.&nbsp;&nbsp;Dr. Barlow emphasized the need to break down silos. Businesses must instead foster a culture where everyone feels responsible for addressing customer concerns.&nbsp;&nbsp;Too often, companies are laser-focused on acquiring new customers, missing the retention goldmine.&nbsp;Retaining existing customers is significantly cheaper than attracting new ones. And the rewards are exponential. A small increase in retention can lead to a dramatic uptick in profits.“Most companies spend half of their revenue attracting new customers,” Dr. Barlow revealed. “But retaining even just 5% of your customers can lead to up to 95% profit increase.”Turning critics into advocatesSo what can businesses do in face of complaints? Dr. Barlow suggests three power tools that will turn even the worst critics into staunch advocates.First, widen your customers’ tolerance zone. “When customers feel understood and valued, they are far more forgiving,” Dr. Barlow explained. A little friendliness and empathy go a long way in easing tensions and getting customers on your side. Instead of reacting defensively, aim to create an environment where your customers feel heard.&nbsp;Next, speed. “Above all, what customers want from service is responsiveness,” Dr. Barlow emphasized. Quick resolutions show that you value their time and concerns. When you act swiftly, you not only diffuse anger but also demonstrate your company’s commitment to resolving problems.&nbsp;Big data can speed up resolution. “Access to every data point can address the root cause of customer complaints and understand them beyond face value.”Finally, fairness is more important than you realize. Customers aren’t just looking for their problem to be solved—they want it handled fairly. When your solution feels balanced and just, customers are more likely to leave with a positive impression, even if things didn’t start off smoothly.&nbsp;Behind every complaint is a gift. The question is: Are you ready to unwrap it?

Hotels / inns

Sales

Management Consulting

Coaching / Mentoring / Consultation

Goods and services

Your customers' complaints could be the goldmine you’re overlooking.

Companies, stop striving for zero complaints

June 5, 2024 — In the competitive and rapidly evolving Asian job market, businesses face significant challenges in attracting and retaining top talent. Reqruit Asia, a leading recruitment agency specializing in the Asian market, offers a comprehensive suite of services designed to meet these challenges head-on.<a href="https://www.reqruitasia.com/contact-us"> Partnering with Reqruit Asia</a> provides businesses with strategic advantages that go beyond traditional hiring methods.

Reqruit Asia provides businesses with access to an extensive database of candidates across Asia, including passive job seekers who might not be actively looking for new opportunities but are open to career advancements. This expansive reach ensures that companies can find the perfect fit for their specific needs, surpassing the limitations of conventional<a href="https://www.reqruitasia.com/explore-jobs"> job postings</a>.

&nbsp;Expertise and Experience in Asian Markets

With years of experience and deep industry knowledge, Reqruit Asia's recruitment specialists understand the nuances of various sectors across different Asian countries. Their expertise allows them to identify the most suitable candidates, ensuring a precise match between job requirements and candidate qualifications. This targeted approach results in higher-quality hires that contribute to long-term success.

Outsourcing recruitment to Reqruit Asia saves businesses valuable time and resources. The agency manages all initial recruitment stages—job postings, resume screening, and preliminary interviews—allowing companies to concentrate on core operations. This streamlined process reduces overall hiring costs and accelerates the time-to-hire.

Reqruit Asia excels in expediting the hiring process, swiftly filling positions to meet urgent business needs. They offer flexible recruitment solutions, including temporary, contract, and permanent placements, tailored to specific requirements. This ensures businesses have the right talent when they need it most.

The thorough vetting process employed by Reqruit Asia minimizes the risk of costly hiring mistakes. Their expertise in conducting background checks and evaluating candidates' skills and experiences ensures that businesses hire the right person the first time, enhancing overall team performance and morale.

Reqruit Asia provides valuable market insights, including salary benchmarks, hiring trends, and skill availability across the Asian job market. These insights empower businesses to make informed decisions, stay competitive, and attract top talent effectively.

For sensitive positions, Reqruit Asia guarantees confidentiality and discretion throughout the hiring process. This is crucial for senior-level roles or when replacing existing employees, ensuring a smooth and confidential transition.

"At Reqruit Asia, we understand that finding and hiring top talent can be a challenge for businesses," said Ricky Mulani, the founder of Reqruit Asia. "That's why we offer a range of recruitment solutions that are tailored to meet the unique needs of our clients. We are committed to providing quality talent solutions that help our clients achieve their business goals."

To learn more about Reqruit Asia's recruitment services and how they can help your business find and hire the best talent, you can visit their website at <a href="https://www.reqruitasia.com/">www.reqruitasia.com </a>or you can follow through their social media such as <a href="https://www.linkedin.com/company/pt.-quantum-select-indonesia/?viewAsMember=true">LinkedIn</a> and <a href="https://www.instagram.com/reqruit.asia/">Instagram.</a>

As businesses continue to navigate the challenges of finding the right talent, Reqruit Asia, a leading recruitment agency, offers a range of recruitment services that can benefit companies of all sizes. With over a decade of experience in the industry, Reqruit Asia has helped many businesses find and hire the best talent for their needs. <img style="width: 100%;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/311310da1ce26986bf44bda9bb5cfbb64af4337a44a21b86eb36b26b0772af35/dots.jpg" alt="Image" />June 5, 2024 — In the competitive and rapidly evolving Asian job market, businesses face significant challenges in attracting and retaining top talent. Reqruit Asia, a leading recruitment agency specializing in the Asian market, offers a comprehensive suite of services designed to meet these challenges head-on.<a href="https://www.reqruitasia.com/contact-us"> Partnering with Reqruit Asia</a> provides businesses with strategic advantages that go beyond traditional hiring methods.<img style="width: 100%;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/63819d060cc672502b9363574a4ae81f1cf413f9d42d800d44ed6bf83d68e4e2/businessman-shaking-hand-female-coworker-company-meeting.jpg" alt="Image" />Access to a Larger Talent PoolReqruit Asia provides businesses with access to an extensive database of candidates across Asia, including passive job seekers who might not be actively looking for new opportunities but are open to career advancements. This expansive reach ensures that companies can find the perfect fit for their specific needs, surpassing the limitations of conventional<a href="https://www.reqruitasia.com/explore-jobs"> job postings</a>.&nbsp;Expertise and Experience in Asian MarketsWith years of experience and deep industry knowledge, Reqruit Asia's recruitment specialists understand the nuances of various sectors across different Asian countries. Their expertise allows them to identify the most suitable candidates, ensuring a precise match between job requirements and candidate qualifications. This targeted approach results in higher-quality hires that contribute to long-term success.Time and Cost EfficiencyOutsourcing recruitment to Reqruit Asia saves businesses valuable time and resources. The agency manages all initial recruitment stages—job postings, resume screening, and preliminary interviews—allowing companies to concentrate on core operations. This streamlined process reduces overall hiring costs and accelerates the time-to-hire.Speed and FlexibilityReqruit Asia excels in expediting the hiring process, swiftly filling positions to meet urgent business needs. They offer flexible recruitment solutions, including temporary, contract, and permanent placements, tailored to specific requirements. This ensures businesses have the right talent when they need it most.Reduced Risk of Bad HiresThe thorough vetting process employed by Reqruit Asia minimizes the risk of costly hiring mistakes. Their expertise in conducting background checks and evaluating candidates' skills and experiences ensures that businesses hire the right person the first time, enhancing overall team performance and morale.Market InsightsReqruit Asia provides valuable market insights, including salary benchmarks, hiring trends, and skill availability across the Asian job market. These insights empower businesses to make informed decisions, stay competitive, and attract top talent effectively.ConfidentialityFor sensitive positions, Reqruit Asia guarantees confidentiality and discretion throughout the hiring process. This is crucial for senior-level roles or when replacing existing employees, ensuring a smooth and confidential transition."At Reqruit Asia, we understand that finding and hiring top talent can be a challenge for businesses," said Ricky Mulani, the founder of Reqruit Asia. "That's why we offer a range of recruitment solutions that are tailored to meet the unique needs of our clients. We are committed to providing quality talent solutions that help our clients achieve their business goals."To learn more about Reqruit Asia's recruitment services and how they can help your business find and hire the best talent, you can visit their website at <a href="https://www.reqruitasia.com/">www.reqruitasia.com </a>or you can follow through their social media such as <a href="https://www.linkedin.com/company/pt.-quantum-select-indonesia/?viewAsMember=true">LinkedIn</a> and <a href="https://www.instagram.com/reqruit.asia/">Instagram.</a><img style="width: 100%;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/2d38f6ed8461eecfa377836142e81b9375e86ac9c71b01ead12e2a1a8a9e354d/Screenshot%202024-06-05%20at%2015.39.02.png" alt="Image" />

HR / Recruitment

Full time job / Part-time job / Career

As businesses continue to navigate the challenges of finding the right talent, Reqruit Asia, a leading recruitment agency, offers a range of recruitment services that can benefit companies of all sizes. With over a decade of experience in the industry, Reqruit Asia has helped many businesses find and hire the best talent for their needs.

The Strategic Advantage of Using Reqruit Asia for Recruitment

Jakarta, April 19, 2024 - RevComm, a pioneer in AI-based VoIP services with its products <a href="https://miitel.com/id/product/miitel-phone/">MiiTel</a> and <a href="https://miitel.com/id/product/miitel-for-meetings/">MiiTel Meetings</a>, has formed a strategic partnership with Zapier Inc., a leading developer of business automation tools based in the United States.

This collaboration empowers users of MiiTel and MiiTel Meetings to seamlessly integrate with various other applications through Zapier, to facilitate business automation processes.

<a href="http://zapier.com/">Zapier</a> is a business workflow automation tool that enables integration of multiple web applications and optimizes routine tasks in daily activities without programming complexity. Integration via Zapier is possible with over 6000 apps, including Google Sheets, Salesforce, Slack, Chatwork, and Microsoft Teams.

Creating application integrations in Zapier for business automation is quite simple. Users only need to create a 'Zap,' an automated workflow that connects the applications and services they want to use. Each Zap consists of a trigger and one or more actions. When a Zap is activated, it will execute those actions every time a trigger occurs.

As flagship solutions from RevComm, MiiTel and MiiTel Meetings can be integrated with various services, such as Salesforce, HubSpot, Kintone, Zoho CRM, and Slack. The integration of MiiTel with various other applications through<a href="https://zapier.com/apps/miitel/integrations"> Zapier</a> supports the automation of various business processes from several triggers that occur in MiiTel, such as:

1. When a new voicemail is recorded 2. When unanswered incoming call has registered 3. When Interactive Voice Response (IVR) number is pressed 4. When speech recognition of MiiTel is completed 5. When minutes of MiiTel phone and meeting are generated 6. When comments of MiiTel phone and meeting are generated 7. When call and meeting memos are attached

Examples of integration that MiiTel users can do through Zapier

1. Notifying various chat apps when a comment is added to call or meeting history, facilitating quick customer follow-up.

2. Linking meeting minutes generated by MiiTel to other applications for expedited review and utilization.

3. Automatically sending meeting minutes to CRM or chat applications.

4. Creating tickets for new incoming unanswered calls from MiiTel.

5. Saving transcriptions as documents in Google Drive upon completion of phone conversations and meetings analysis in MiiTel.

By connecting data generated by MiiTel and MiiTel Meetings to various services, businesses can streamline workflows, enhancing efficiency and productivity.

In line with RevComm's mission of 'Reinventing communication and creating a society where people think of others,' we continue to enhance the value provided by MiiTel, contributing to improved productivity.

MiiTel is currently available in Japan, the United States, and Indonesia. Claim your <a href="https://miitel.com/id/free-demo-form/?utm_source=SEO&amp;utm_medium=news&amp;utm_campaign=general">Free Demo</a> of MiiTel now at <a href="https://miitel.com/id/free-demo-form/?utm_source=SEO&amp;utm_medium=news&amp;utm_campaign=general">miitel.id</a>. Limited quota available!

<img style="width: 100%;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/b9bbc02e50d3cb63c4b0ce78b39889d55af63170cc86511d663b9dfc2acdca40/zapier%20integration%20miitel.webp" alt="Image" />Jakarta, April 19, 2024 - RevComm, a pioneer in AI-based VoIP services with its products <a href="https://miitel.com/id/product/miitel-phone/">MiiTel</a> and <a href="https://miitel.com/id/product/miitel-for-meetings/">MiiTel Meetings</a>, has formed a strategic partnership with Zapier Inc., a leading developer of business automation tools based in the United States.This collaboration empowers users of MiiTel and MiiTel Meetings to seamlessly integrate with various other applications through Zapier, to facilitate business automation processes.<a href="http://zapier.com/">Zapier</a> is a business workflow automation tool that enables integration of multiple web applications and optimizes routine tasks in daily activities without programming complexity. Integration via Zapier is possible with over 6000 apps, including Google Sheets, Salesforce, Slack, Chatwork, and Microsoft Teams.Creating application integrations in Zapier for business automation is quite simple. Users only need to create a 'Zap,' an automated workflow that connects the applications and services they want to use. Each Zap consists of a trigger and one or more actions. When a Zap is activated, it will execute those actions every time a trigger occurs.<img style="width: 100%;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/3f364acd797fc570469e6a7ce04580a71ce2d65b59e34b6a688b1b52851ebc5c/zapier.jpg" alt="Image" />As flagship solutions from RevComm, MiiTel and MiiTel Meetings can be integrated with various services, such as Salesforce, HubSpot, Kintone, Zoho CRM, and Slack. The integration of MiiTel with various other applications through<a href="https://zapier.com/apps/miitel/integrations"> Zapier</a> supports the automation of various business processes from several triggers that occur in MiiTel, such as:1. When a new voicemail is recorded 2. When unanswered incoming call has registered 3. When Interactive Voice Response (IVR) number is pressed 4. When speech recognition of MiiTel is completed 5. When minutes of MiiTel phone and meeting are generated 6. When comments of MiiTel phone and meeting are generated 7. When call and meeting memos are attached<h2>Examples of integration that MiiTel users can do through Zapier</h2>1. Notifying various chat apps when a comment is added to call or meeting history, facilitating quick customer follow-up.2. Linking meeting minutes generated by MiiTel to other applications for expedited review and utilization.3. Automatically sending meeting minutes to CRM or chat applications.4. Creating tickets for new incoming unanswered calls from MiiTel.5. Saving transcriptions as documents in Google Drive upon completion of phone conversations and meetings analysis in MiiTel.By connecting data generated by MiiTel and MiiTel Meetings to various services, businesses can streamline workflows, enhancing efficiency and productivity.In line with RevComm's mission of 'Reinventing communication and creating a society where people think of others,' we continue to enhance the value provided by MiiTel, contributing to improved productivity.MiiTel is currently available in Japan, the United States, and Indonesia. Claim your <a href="https://miitel.com/id/free-demo-form/?utm_source=SEO&amp;utm_medium=news&amp;utm_campaign=general">Free Demo</a> of MiiTel now at <a href="https://miitel.com/id/free-demo-form/?utm_source=SEO&amp;utm_medium=news&amp;utm_campaign=general">miitel.id</a>. Limited quota available!<img style="width: 100%;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/8709d00421a4eec76de65ea9bdaa8211d9576b0c47b29da1d66addef6cde5216/MiiTel-Free%20Demo-Banner-03C.png" alt="Image" />

System / Website / Application development

Software

Telecommunications / VoIP

STEM (Science, Tech, Engineering, Math)

Create Seamless Business Automation with MiiTel Integration via Zapier

<a href="http://miitel.id">RevComm</a>, a rapidly growing Japanese technology company, unveils its groundbreaking sales strategy, the Revenue Optimization Flow (ROF). This strategy is quite common in the United States, Europe, and Japan, but it has yet to be widely adopted by companies in Southeast Asia.

In a traditional sales landscape, the sales team manages various functions, from lead generation to continuous follow-ups, dedicating significant time to secure a single contract.However, the evolving landscape, characterized by diversified products and the prevalence of subscription contracts, renders traditional strategies ineffective. 

Today’s sales success is no longer about securing high revenue from a single company but rather about accumulating sustained revenue from numerous companies. Recognizing this reality, Revenue Optimization Flow emerges to transform the sales strategy, making it more efficient and effective.

ROF strategically maximizes the sales team's performance by categorizing sales tasks into four key functions: Marketing, Inside Sales, Sales Representative, and Customer Success. Each function collaborates like a relay race with easily manageable Key Performance Indicators (KPIs) set and monitored by the management. 

Here is a breakdown of how businesses can optimize the ROF strategy:

Marketing is the business function responsible for generating and managing potential and qualified leads. This goal can be achieved through various efforts, including paid marketing such as social media ads, paid search, and display marketing. Additionally, organic marketing efforts like Search Engine Optimization (SEO) and User Generated Content (UGC) can be activated.

Include a Call to Action and optimize access so that leads exposed to the marketing strategy can take the next step, such as visiting the website to fill out consultation and free demo forms or directly connecting with the company's contact. 

The marketing team can also organize various online or offline events to enhance communication and direct engagement with potential customers. Don't forget to provide free demos or other great deals to each attendee.

Once the Marketing team successfully obtains data and contact information of leads, it's time to hand over the business relay baton to the Inside Sales team. 

The Inside Sales team consists of two key roles: Sales Development Representative (SDR) and Business Development Representative (BDR). The Sales Development Representative (SDR) is responsible for engaging leads and creating meeting opportunities between leads and Sales Representatives to convert them into sales. SDRs also need to conduct hearings with leads to explore needs and the right approach for the meeting. 

The Business Development Representative (BDR) aims to conduct research, identify target industries, create meeting opportunities for Sales Representatives, and conduct numerous cold calls to targeted leads.

3. Captivate Leads with Effective Pitching and Negotiation with Sales Representative

Once Sales Development Representatives (SDR) and Business Development Representatives (BDR) have secured appointments or meetings with potential customers, it is now the Sales Representative's turn to convince the prospect more deeply. Sales Representatives are responsible for creating conversions, transforming prospects or potential customers into actual customers. This effort should be maximized in the shortest time possible while maintaining the highest possible conversion rate.

The Successful Sales Representative depends on various factors, with one crucial component being the structure of the sales pitch. Start the meeting with a warm and memorable introduction, present the problems and solutions the company can offer, conduct a consultation session where potential customers can discuss their needs or challenges, then proceed with a product demo based on the mentioned needs. End by sharing success stories of other customers, providing pricing information, and offering another consultation session with the customer to ensure product considerations.

4.&nbsp;Build Customer Retention with the Customer Success Team

Sometimes companies focus too much on acquiring new customers and forget to retain existing ones. This is where the Customer Success team plays a crucial role. Their roles include maximizing opportunities for upselling, minimizing down selling, and reducing customer churn rates.

Once a Sales Representative has closed a deal with a customer, the Customer Success team takes over to handle and support the customer. This team conducts kick-off or onboarding meetings to help customers set their goals and install the product. The Customer Success team can also propose activities to secure new sales opportunities or introduce new departments. 

The Customer Success team is responsible for maintaining engagement with customers while monitoring product usage to ensure that customers fully utilize the services. This can be achieved by regularly conducting review meetings, organizing various events to encourage customers to try more product features, and building a customer community to create relationship opportunities and introduce the product more widely.

Revenue Optimization Flow (ROF) is an alternative strategy to enhance Sales productivity in today's businesses, especially when supported by advanced technology such as <a href="http://miitel.id">MiiTel</a>, an AI-based smart telephone system and conversation analysis tool that can automatically record, transcribe, summarize, and provide data analysis for <a href="https://miitel.com/id/product/miitel-phone/">phone calls</a> and <a href="https://miitel.com/id/product/miitel-for-meetings/">online meetings</a>. Interested in learning more? Claim your free demo now at <a href="https://miitel.com/id/free-demo-form/">miitel.id.</a> Limited slots available!

Revenue Optimization Flow (ROF) is a strategy designed to enhance the performance of Sales teams in businesses by maximizing Sales tasks across four strategic functions: Marketing, Inside Sales, Sales Representative, and Customer Success.<img style="width: 100%;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/5c373276a542eb9f27acbe655269706e814683fbd486c86580ccbbe3ce7045c8/Revenue%20Optimization%20Flow%20for%20Sales.jpg" alt="Image" /><a href="http://miitel.id">RevComm</a>, a rapidly growing Japanese technology company, unveils its groundbreaking sales strategy, the Revenue Optimization Flow (ROF). This strategy is quite common in the United States, Europe, and Japan, but it has yet to be widely adopted by companies in Southeast Asia.In a traditional sales landscape, the sales team manages various functions, from lead generation to continuous follow-ups, dedicating significant time to secure a single contract.However, the evolving landscape, characterized by diversified products and the prevalence of subscription contracts, renders traditional strategies ineffective. Today’s sales success is no longer about securing high revenue from a single company but rather about accumulating sustained revenue from numerous companies. Recognizing this reality, Revenue Optimization Flow emerges to transform the sales strategy, making it more efficient and effective.<img style="width: 100%;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/8d9242165198fdd5315362e0ade150753674519d54179fc7932a6d48e7c96b45/RevComm%20Revenue%20Optimization%20Flow.jpeg" alt="Image" />ROF strategically maximizes the sales team's performance by categorizing sales tasks into four key functions: Marketing, Inside Sales, Sales Representative, and Customer Success. Each function collaborates like a relay race with easily manageable Key Performance Indicators (KPIs) set and monitored by the management. <img style="width: 100%;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/c7e4cc56399f1f0c35eaa03dc60bb0c184ef19255ca2767edd9709b72b7eb887/RevComm%20Revenue%20Optimization%20Flow%20ROF%20MiiTel.jpeg" alt="Image" />Here is a breakdown of how businesses can optimize the ROF strategy:<h2>1. Maximize Marketing to Generate Leads</h2>Marketing is the business function responsible for generating and managing potential and qualified leads. This goal can be achieved through various efforts, including paid marketing such as social media ads, paid search, and display marketing. Additionally, organic marketing efforts like Search Engine Optimization (SEO) and User Generated Content (UGC) can be activated.Include a Call to Action and optimize access so that leads exposed to the marketing strategy can take the next step, such as visiting the website to fill out consultation and free demo forms or directly connecting with the company's contact. The marketing team can also organize various online or offline events to enhance communication and direct engagement with potential customers. Don't forget to provide free demos or other great deals to each attendee.<h2>2. Inside Sales: Engage Leads</h2>Once the Marketing team successfully obtains data and contact information of leads, it's time to hand over the business relay baton to the Inside Sales team. The Inside Sales team consists of two key roles: Sales Development Representative (SDR) and Business Development Representative (BDR). The Sales Development Representative (SDR) is responsible for engaging leads and creating meeting opportunities between leads and Sales Representatives to convert them into sales. SDRs also need to conduct hearings with leads to explore needs and the right approach for the meeting. The Business Development Representative (BDR) aims to conduct research, identify target industries, create meeting opportunities for Sales Representatives, and conduct numerous cold calls to targeted leads.<h2>3. Captivate Leads with Effective Pitching and Negotiation with Sales Representative</h2>Once Sales Development Representatives (SDR) and Business Development Representatives (BDR) have secured appointments or meetings with potential customers, it is now the Sales Representative's turn to convince the prospect more deeply. Sales Representatives are responsible for creating conversions, transforming prospects or potential customers into actual customers. This effort should be maximized in the shortest time possible while maintaining the highest possible conversion rate.The Successful Sales Representative depends on various factors, with one crucial component being the structure of the sales pitch. Start the meeting with a warm and memorable introduction, present the problems and solutions the company can offer, conduct a consultation session where potential customers can discuss their needs or challenges, then proceed with a product demo based on the mentioned needs. End by sharing success stories of other customers, providing pricing information, and offering another consultation session with the customer to ensure product considerations.<h2>4.&nbsp;Build Customer Retention with the Customer Success Team</h2>Sometimes companies focus too much on acquiring new customers and forget to retain existing ones. This is where the Customer Success team plays a crucial role. Their roles include maximizing opportunities for upselling, minimizing down selling, and reducing customer churn rates.Once a Sales Representative has closed a deal with a customer, the Customer Success team takes over to handle and support the customer. This team conducts kick-off or onboarding meetings to help customers set their goals and install the product. The Customer Success team can also propose activities to secure new sales opportunities or introduce new departments. The Customer Success team is responsible for maintaining engagement with customers while monitoring product usage to ensure that customers fully utilize the services. This can be achieved by regularly conducting review meetings, organizing various events to encourage customers to try more product features, and building a customer community to create relationship opportunities and introduce the product more widely.Revenue Optimization Flow (ROF) is an alternative strategy to enhance Sales productivity in today's businesses, especially when supported by advanced technology such as <a href="http://miitel.id">MiiTel</a>, an AI-based smart telephone system and conversation analysis tool that can automatically record, transcribe, summarize, and provide data analysis for <a href="https://miitel.com/id/product/miitel-phone/">phone calls</a> and <a href="https://miitel.com/id/product/miitel-for-meetings/">online meetings</a>. Interested in learning more? Claim your free demo now at <a href="https://miitel.com/id/free-demo-form/">miitel.id.</a> Limited slots available!<img style="width: 100%;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/60861c756a260114fa32102445016e8a0de7328ae844ab220dc671f9d0c23cd0/MiiTel-Free%20Demo-Banner-03C.png" alt="Image" />

Marketing / Research

Advertising / Promotion / PR

Startups

Revenue Optimization Flow (ROF) is a strategy designed to enhance the performance of Sales teams in businesses by maximizing Sales tasks across four strategic functions: Marketing, Inside Sales, Sales Representative, and Customer Success.

Revolutionizing Sales Strategies: RevComm Introduces Revenue Optimization Flow (ROF)

Juggling between school and starting up their own business at the young, ripe age of twenty-one was no easy feat. However, co-founders Joshua Pang(middle), Nicholas Ong(left) and Nicholas Wong(right) saw the need for a change in the way we network, and started the company, Bumpp. As arduous as it may be, since they were new to the world of entrepreneurship, the founders were quick to pick up the ropes, and two years later, it is now safe to say that Bumpp is here to stay.

Bumpp is more than just a digital business card company; it’s a whole game changer in the world of networking. In the traditional way of networking, people meet at events or functions, then exchange physical business cards for future contact. However, the founders identified a gap – technological advancements have been made for every process in our daily lives except for this. Given that networking is part and parcel of business, there was no particular reason why the process of networking could not be digitalised as well, in fact all the more so imperative to improve it!

To facilitate the shift of networking to the digital era, the 3 co-founders juggled busy schedules, and even took the leap of faith by taking leave from university. Before long, Bumpp was created. The main goal envisioned by the founders is to empower users to continue making genuine connections with the like-minded individuals they meet, but with a much more seamless, efficient process and for Bumpp users to leave an impactful and memorable first impression.

With your digital name card containing all your professional details, interests, and social media links in one place, users can rest assured that they would not have to fumble for their physical cards, or lose valuable connections.&nbsp;

Recognizing the interconnectedness of South East Asia’s business community, Bumpp also has dual-language support. This allows users to add a secondary translation to their card, which comes in handy when they travel for business.&nbsp;

Networking is more than just a hello – you have to take notes, send out customised follow-ups, and record new connections in your phone book or lead management software. Bumpp is your pocket networking virtual assistant: you can automatically send out custom follow-ups and seamlessly integrate new leads into your lead management software. You do the networking, while Bumpp does the manual work for you. What more can you ask for?

The Bumpp web-platform can be integrated with your Human Resource Management System (HRMS), saving admins the hassle of menial HR data entry. On top of that, the web-platform allows team managers to easily keep track of their team’s networking process, which is super useful on hectic event days.

In order to manage their time more efficiently, the founders had to create a feasible product that they themselves would use to improve their lives. It is safe to say now, that they achieved their goal in building (and continuing to build) Bumpp. Aside from the abovementioned exclusive features to enhance the networking process, Bumpp also helps their users practise sustainability.

The use of physical business cards resulted in hundreds of thousands of trees felled, just to maintain the printing process. Imagine the sheer amount of trees that would be saved just by making the switch to using Bumpp!

From the organisation of your own personal and company profile, to team management tools to help teams regardless of size stay organised, Bumpp aims to provide everything you need under one virtual roof. Join our founders on this exciting journey as we transform the way of networking.&nbsp;

Visit <a href="http://bumpp.io">our website</a> to reach out to our friendly team, or to learn more about how we can help you take your professional connections to new heights. Together, let's make networking simpler, smarter, and more meaningful!

<h1>Students by Day, Entrepreneurs by Night</h1>Our startup story.Juggling between school and starting up their own business at the young, ripe age of twenty-one was no easy feat. However, co-founders Joshua Pang(middle), Nicholas Ong(left) and Nicholas Wong(right) saw the need for a change in the way we network, and started the company, Bumpp. As arduous as it may be, since they were new to the world of entrepreneurship, the founders were quick to pick up the ropes, and two years later, it is now safe to say that Bumpp is here to stay.<img style="max-width:100%;height:auto;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/565a08accae4c23171801fdda77e41fe43ab2ce2f6988c288e86108cedd7d2dd/unnamed%20%281%29.png" alt="Bumpp digital name card"/>Bumpp is more than just a digital business card company; it’s a whole game changer in the world of networking. In the traditional way of networking, people meet at events or functions, then exchange physical business cards for future contact. However, the founders identified a gap – technological advancements have been made for every process in our daily lives except for this. Given that networking is part and parcel of business, there was no particular reason why the process of networking could not be digitalised as well, in fact all the more so imperative to improve it!To facilitate the shift of networking to the digital era, the 3 co-founders juggled busy schedules, and even took the leap of faith by taking leave from university. Before long, Bumpp was created. The main goal envisioned by the founders is to empower users to continue making genuine connections with the like-minded individuals they meet, but with a much more seamless, efficient process and for Bumpp users to leave an impactful and memorable first impression.<img style="max-width:100%;height:auto;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/1a7eb4d5725822b2134bb048fee70709c878c4b1f55402e135853d4b22784e83/unnamed%20%282%29.png" alt="Bumpp Interface"/>With your digital name card containing all your professional details, interests, and social media links in one place, users can rest assured that they would not have to fumble for their physical cards, or lose valuable connections.&nbsp;Recognizing the interconnectedness of South East Asia’s business community, Bumpp also has dual-language support. This allows users to add a secondary translation to their card, which comes in handy when they travel for business.&nbsp;Networking is more than just a hello – you have to take notes, send out customised follow-ups, and record new connections in your phone book or lead management software. Bumpp is your pocket networking virtual assistant: you can automatically send out custom follow-ups and seamlessly integrate new leads into your lead management software. You do the networking, while Bumpp does the manual work for you. What more can you ask for?The Bumpp web-platform can be integrated with your Human Resource Management System (HRMS), saving admins the hassle of menial HR data entry. On top of that, the web-platform allows team managers to easily keep track of their team’s networking process, which is super useful on hectic event days.<img style="max-width:100%;height:auto;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/045bae395a1392e8e07e0de8f56609887c7b2fd18d17d274b51d952663dc3b32/unnamed.jpeg" alt="Example of Bumpp and how it works"/>In order to manage their time more efficiently, the founders had to create a feasible product that they themselves would use to improve their lives. It is safe to say now, that they achieved their goal in building (and continuing to build) Bumpp. Aside from the abovementioned exclusive features to enhance the networking process, Bumpp also helps their users practise sustainability.The use of physical business cards resulted in hundreds of thousands of trees felled, just to maintain the printing process. Imagine the sheer amount of trees that would be saved just by making the switch to using Bumpp!From the organisation of your own personal and company profile, to team management tools to help teams regardless of size stay organised, Bumpp aims to provide everything you need under one virtual roof. Join our founders on this exciting journey as we transform the way of networking.&nbsp;Visit <a href="http://bumpp.io">our website</a> to reach out to our friendly team, or to learn more about how we can help you take your professional connections to new heights. Together, let's make networking simpler, smarter, and more meaningful!Happy bumpping,The Bumpp TeamBumpp was established on 2021.Lim Zhi Wei 
zhiwei@bumpp.io

Network / Network Equipment

Mobile app

Students by Day, Entrepreneurs by Night

<h1>Lussopack at the 68th Bangkok Gems and Jewelry Fair on 6-10 September 2023!</h1> Lussopack, a leading name in luxury packaging solution, is excited to announce its participation in the highly anticipated Bangkok Gems and Jewelry Fair, scheduled to take place from September 6th to 10th, 2023 at Queen Sirikit National Convention Center. This prestigious event brings together the finest gemstones, jewelry, and accessories from around the world, and Lussopack is set to captivate attendees with its exceptional range of packaging solutions that complement the brilliance of these exquisite creations.

   Renowned for its craftsmanship and innovation, Lussopack has consistently redefined the art of packaging in the luxury industry. With the commitment to elegance, quality, and sustainability, the brand offers a diverse portfolio of packaging options that cater to the unique needs of the gems and jewelry sector. From bespoke designs that reflect the essence of each piece to eco-conscious materials that align with contemporary values, Lussopack has established itself as a preferred partner for luxury brands seeking distinctive packaging solutions.

   Visitors to the Bangkok Gems and Jewelry Fair can expect to witness Lussopack's mastery on full display. The brand's booth will showcase an array of packaging options that seamlessly blend sophistication with functionality. Lussopack's packaging solutions are designed to enhance the allure of these treasures while ensuring their protection and presentation remain unparalleled. 

   Moreover, the company's presence at the 68th Bangkok Gems and Jewelry Fair marks an exciting opportunity for industry players, designers, and brands to explore packaging solutions that encapsulate the essence of luxury. From opulent designs to sustainable initiatives, Lussopack continues to elevate packaging to an art form, ensuring that every piece of jewelry and gemstone receives the presentation it truly deserves.<img style="max-width:100%;height:auto;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/44cf9c00ab2979419a56b296b031d4db22a75d4ce1453fdd6efe8824b560d143/adsline%201080x1080.jpg" alt="Image"/><img style="max-width:100%;height:auto;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/4b05c638d565d7325c162178831030a612a36dcfe671e9a9e1f47937ea9c3bf9/BRP_9547.jpg" alt=" "/><img style="max-width:100%;height:auto;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/eee99966b126ddda4028dc60e6d4a9393fba37e72a711de9759f3eda500f02db/BRP_9951.jpg" alt=" "/>E-mail : hello@lussopack.com
Whatsapp : (+66)85-918-7033
LINE ID : @lussopack
Facebook : LussoPack
Address : 1086/9-10, 2Fl Charoenkrung Road,
Bangrak, Bangrak, Bangkok 10500 (Thailand)

Jewelry / Accessories

Event

Local companies

   Lussopack, a leading name in luxury packaging solution, is excited to announce its participation in the highly anticipated Bangkok Gems and Jewelry Fair, scheduled to take place from September 6th to 10th, 2023 at Queen Sirikit National Convention Center. This prestigious event brings together the finest gemstones, jewelry, and accessories from around the world, and Lussopack is set to captivate attendees with its exceptional range of packaging solutions that complement the brilliance of these exquisite creations.

   Renowned for its craftsmanship and innovation, Lussopack has consistently redefined the art of packaging in the luxury industry. With the commitment to elegance, quality, and sustainability, the brand offers a diverse portfolio of packaging options that cater to the unique needs of the gems and jewelry sector. From bespoke designs that reflect the essence of each piece to eco-conscious materials that align with contemporary values, Lussopack has established itself as a preferred partner for luxury brands seeking distinctive packaging solutions.

   Visitors to the Bangkok Gems and Jewelry Fair can expect to witness Lussopack's mastery on full display. The brand's booth will showcase an array of packaging options that seamlessly blend sophistication with functionality. Lussopack's packaging solutions are designed to enhance the allure of these treasures while ensuring their protection and presentation remain unparalleled. 

   Moreover, the company's presence at the 68th Bangkok Gems and Jewelry Fair marks an exciting opportunity for industry players, designers, and brands to explore packaging solutions that encapsulate the essence of luxury. From opulent designs to sustainable initiatives, Lussopack continues to elevate packaging to an art form, ensuring that every piece of jewelry and gemstone receives the presentation it truly deserves.

Lussopack at the 68th Bangkok Gems and Jewelry Fair on 6-10 September 2023!

RevComm Inc., a Tokyo-based company developing and offering AI
telephone service named "MiiTel," has announced the establishment in February of PT RevComm APAC Indonesia, a local subsidiary. RevComm
will strengthen relationships with Indonesian
customers after having operated its business through local sales agents. It
will also intensify recruiting activities for the local
subsidiary. By providing MiiTel, RevComm will
contribute to successful telemarketing and telesales by
local companies by increasing sales conversion rates, improving sales coaching,
and enabling working from anywhere both in Indonesia and APAC countries.

RevComm's MiiTel is Japan’s first
AI-powered smart PBX (private branch exchange) telephone system adopted by more
than 1,650 companies in Japan. MiiTel automatically transcribes, summarizes and
analyzes telephone conversations between sales representatives and customers, and then provides highly accurate
feedback to improve the acquisition and closing rate of business negotiations.
MiiTel eliminates the black box problem of not knowing "what" and
"how" customers
and sales representatives are talking, and
greatly improves productivity of sales activities, the engine of companies.

RevComm started providing
MiiTel in October
2021 in Indonesia. As the first VoIP in Indonesia with
AI and voice-to-text, it has been adopted by
about 100 companies, mainly local companies, and the number of users has
exceeded 1,000. By providing MiiTel and AI-powered online
business meeting system "MiiTel for Zoom,"
it will strive to expand the business not only in Indonesia and APAC but
in the global market as a start-up company providing services that will be
accepted worldwide.

Location: Startup Zone, Ll, Jend Sudirman Kav, 61-62 Jakarta, Indonesia 12190

Business description: Providing MiiTel and MiiTel for Zoom

Capital: 10 billion Indonesian rupiah

RevComm Inc. is one of the fastest growing startups in Japan. Its mission is to reinvent communication to create a
society that cares for one another. It was founded
in 2017 with the business domain AI x Voice x Cloud software &amp; IP-Phone. From here, it has given birth to MiiTel, a telephone system
equipped with artificial intelligence that is able to minimize differences in
team performance and increase sales conversions
while reducing communication training costs.

<h1>RevComm Establishes Subsidiary in Indonesia, Contributing to Digital Transformation at Local Companies</h1>TOKYO, Feb. 22, 2023 / RevComm Inc., a Tokyo-based company developing and offering AI
telephone service named "MiiTel," has announced the establishment in February of PT RevComm APAC Indonesia, a local subsidiary. RevComm
will strengthen relationships with Indonesian
customers after having operated its business through local sales agents. It
will also intensify recruiting activities for the local
subsidiary. By providing MiiTel, RevComm will
contribute to successful telemarketing and telesales by
local companies by increasing sales conversion rates, improving sales coaching,
and enabling working from anywhere both in Indonesia and APAC countries.<img style="max-width:100%;height:auto;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/MiiTel_Indonesia.jpg" alt="Image"/>RevComm's MiiTel is Japan’s first
AI-powered smart PBX (private branch exchange) telephone system adopted by more
than 1,650 companies in Japan. MiiTel automatically transcribes, summarizes and
analyzes telephone conversations between sales representatives and customers, and then provides highly accurate
feedback to improve the acquisition and closing rate of business negotiations.
MiiTel eliminates the black box problem of not knowing "what" and
"how" customers
and sales representatives are talking, and
greatly improves productivity of sales activities, the engine of companies. RevComm started providing
MiiTel in October
2021 in Indonesia. As the first VoIP in Indonesia with
AI and voice-to-text, it has been adopted by
about 100 companies, mainly local companies, and the number of users has
exceeded 1,000. By providing MiiTel and AI-powered online
business meeting system "MiiTel for Zoom,"
it will strive to expand the business not only in Indonesia and APAC but
in the global market as a start-up company providing services that will be
accepted worldwide. About PT RevComm APAC IndonesiaCompany name: PT RevComm APAC IndonesiaRepresentative: Takeshi AidaLocation: Startup Zone, Ll, Jend Sudirman Kav, 61-62 Jakarta, Indonesia 12190Business description: Providing MiiTel and MiiTel for ZoomCapital: 10 billion Indonesian rupiah About RevComm Inc.RevComm Inc. is one of the fastest growing startups in Japan. Its mission is to reinvent communication to create a
society that cares for one another. It was founded
in 2017 with the business domain AI x Voice x Cloud software &amp; IP-Phone. From here, it has given birth to MiiTel, a telephone system
equipped with artificial intelligence that is able to minimize differences in
team performance and increase sales conversions
while reducing communication training costs. Contact:Naoko KitamuraPR, RevComm Inc.Email: naoko.kitamura@revcomm.co.jp

Internet service

Foreign companies

RevComm Establishes Subsidiary in Indonesia, Contributing to Digital Transformation at Local Companies

Transform Your Business with the Power of Emotional and Unique Selling Point

Sumatera Barat, Indonesia&nbsp; -&nbsp;Master the Art of Selling with the Release of Mastering Emotional Selling Point and Mastering Unique Selling Point, Two Groundbreaking Books from Muhammad Rudi Kurniawan, S.Ds, M.Sn

Muhammad Rudi Kurniawan, S.Ds, M.Sn, leading expert in selling strategies, announces the release of Mastering Emotional Selling Point and Mastering Unique Selling Point, two comprehensive guides to unlocking the full potential of your business.

In Mastering Emotional Selling Point, Muhammad Rudi Kurniawan, S.Ds, M.Sn shares expert strategies and practical tips on how to use emotional intelligence to create a powerful connection with your audience and drive sales and growth. This groundbreaking book provides a step-by-step guide to mastering your emotional selling point, and will show you how to stand out in a crowded market and appeal to customers on a deeper level.

In Mastering Unique Selling Point, Muhammad Rudi Kurniawan, S.Ds, M.Sn shares expert strategies and real-world examples on how to identify and communicate your unique selling point, and how to use it to drive sales and growth. This comprehensive guide will show you how to stand out in a crowded market and make a lasting impact in your market.

“Both emotional selling and unique selling are powerful tools that can help businesses connect with their customers and drive sales, but they're often misunderstood or misused,” says Muhammad Rudi Kurniawan, S.Ds, M.Sn. “With these two books, I aim to give businesses the tools they need to harness the power of these strategies and achieve success.”

Whether you're a startup or an established business, Mastering Emotional Selling Point and Mastering Unique Selling Point are must-reads for anyone looking to take their business to the next level. With actionable advice and real-world examples, these books are the ultimate resources for anyone looking to master the art of selling.

For more information or to purchase Mastering Emotional Selling Point and Mastering Unique Selling Point, Don't wait, get your copy today and start your journey to business success!" available on Amazon Click the link:

<a href="https://www.amazon.com/dp/B0BTSCHC1L/" target="_blank">Mastering Unique Selling Point Book on Amazon</a>

<a href="https://www.amazon.com/dp/B0BTSY9XJF/" target="_blank">Mastering Emotional Selling Point Book on Amazon</a>

Muhammad Rudi Kurniawan, S.Ds, M.Sn is available for interviews and can be reached at&nbsp;<a href="mailto:hello@mrudik.com" target="_blank">hello@mrudik.com&nbsp;</a>

For more information please visit:&nbsp;&nbsp;<a href="https://www.mrudik.com/" target="_blank">https://www.mrudik.com/</a>

About the author: Muhammad Rudi Kurniawan, S.Ds, M.Sn is a design expert with over 10 years of experience in the industry. He have worked with national and international clients, including United Nation, and his work has been published and exhibited in Indonesia, Korea, Malaysia, Denmark, Russia, USA, Australia, Austria, United Arab Emirates, Romania, Switzerland, China. He hold a degree in bachelor degree in visual communication design from Institut Teknologi Nasional Bandung and a Master's degree in Visual Communication Design from Institut Seni Indonesia Padangpanjang.

<h1>The Key to Unlocking Business Success: Mastering Emotional Selling Point & Mastering Unique Selling Point Book</h1><h2>Transform Your Business with the Power of Emotional and Unique Selling Point</h2><img style="max-width:100%;height:auto;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/USP ESP.jpg" alt="Image"/>Sumatera Barat, Indonesia&nbsp; -&nbsp;Master the Art of Selling with the Release of Mastering Emotional Selling Point and Mastering Unique Selling Point, Two Groundbreaking Books from Muhammad Rudi Kurniawan, S.Ds, M.SnMuhammad Rudi Kurniawan, S.Ds, M.Sn, leading expert in selling strategies, announces the release of Mastering Emotional Selling Point and Mastering Unique Selling Point, two comprehensive guides to unlocking the full potential of your business.In Mastering Emotional Selling Point, Muhammad Rudi Kurniawan, S.Ds, M.Sn shares expert strategies and practical tips on how to use emotional intelligence to create a powerful connection with your audience and drive sales and growth. This groundbreaking book provides a step-by-step guide to mastering your emotional selling point, and will show you how to stand out in a crowded market and appeal to customers on a deeper level.In Mastering Unique Selling Point, Muhammad Rudi Kurniawan, S.Ds, M.Sn shares expert strategies and real-world examples on how to identify and communicate your unique selling point, and how to use it to drive sales and growth. This comprehensive guide will show you how to stand out in a crowded market and make a lasting impact in your market.“Both emotional selling and unique selling are powerful tools that can help businesses connect with their customers and drive sales, but they're often misunderstood or misused,” says Muhammad Rudi Kurniawan, S.Ds, M.Sn. “With these two books, I aim to give businesses the tools they need to harness the power of these strategies and achieve success.”Whether you're a startup or an established business, Mastering Emotional Selling Point and Mastering Unique Selling Point are must-reads for anyone looking to take their business to the next level. With actionable advice and real-world examples, these books are the ultimate resources for anyone looking to master the art of selling.For more information or to purchase Mastering Emotional Selling Point and Mastering Unique Selling Point, Don't wait, get your copy today and start your journey to business success!" available on Amazon Click the link:<a href="https://www.amazon.com/dp/B0BTSCHC1L/" target="_blank">Mastering Unique Selling Point Book on Amazon</a><a href="https://www.amazon.com/dp/B0BTSY9XJF/" target="_blank">Mastering Emotional Selling Point Book on Amazon</a>Muhammad Rudi Kurniawan, S.Ds, M.Sn is available for interviews and can be reached at&nbsp;<a href="mailto:hello@mrudik.com" target="_blank">hello@mrudik.com&nbsp;</a>For more information please visit:&nbsp;&nbsp;<a href="https://www.mrudik.com/" target="_blank">https://www.mrudik.com/</a>About the author: Muhammad Rudi Kurniawan, S.Ds, M.Sn is a design expert with over 10 years of experience in the industry. He have worked with national and international clients, including United Nation, and his work has been published and exhibited in Indonesia, Korea, Malaysia, Denmark, Russia, USA, Australia, Austria, United Arab Emirates, Romania, Switzerland, China. He hold a degree in bachelor degree in visual communication design from Institut Teknologi Nasional Bandung and a Master's degree in Visual Communication Design from Institut Seni Indonesia Padangpanjang.