SINGAPORE,&nbsp;April 27, 2023 -&nbsp;<a href="https://www.wiz.ai/" target="_blank" rel="nofollow">WIZ.AI</a>, a&nbsp;Singapore-based AI-native leader in omnichannel customer engagement, today announced the launch of its first Large Language Model (LLM) that can be tailored for business verticals. This is the latest innovation in WIZ.AI's constant growth as an AI-native company since its founding in 2019. WIZ.AI's solutions automate hundreds of millions of customer interactions daily, serving over 200 businesses across diverse industries such as banking and finance, insurance, FMCG, e-commerce, telecom, and healthcare in more than 15 countries.

WIZ.AI's launch of their groundbreaking domain-specific LLM redefines AI as more than just an efficiency and cost-saving tool, positioning it as a business advisor that bridges the gap between humans and technology. By using a custom, business-focused LLM, companies can unlock a new library of interconnected, AI-powered workflows. This promises to shape the future of work, with AI sitting alongside humans as a co-pilot. By having bespoke LLMs, businesses can fully embrace AI and use it to revolutionize their operations, propelling industries to new heights.

A First-of-its-Kind Enterprise LLM (LLM)

WIZ.AI's LLMs, unlike general-purpose models, are designed for specific business verticals. Tailor-made LLMs excel in automated dialogues, tasks, intelligent assistance, and provide insights from proprietary data. They turn raw, industry-specific data into valuable information, allowing AI to work effectively alongside humans. Bots can identify critical role-related tasks, provide professional assistance, and automate business-specific processes.

Domain-specific LLMs by WIZ.AI provide enterprises with many key benefits that general purpose LLMs do not, namely:

1. Reliability: WIZ.AI LLM offers enterprises a professional and accurate company-specific LLM, quickly updating frequently requested information and proprietary or brand-based information for optimal accuracy and timeliness.

2. Domain Focus: Data that resides within the LLM are customized to specific industries or businesses. By having a bespoke LLM, businesses can quickly deploy AI solutions in multiple diverse scenarios, from internal employee onboarding to addressing customer queries.

3. Data Security:&nbsp; WIZ.AI's unique, in-house LLMs are exclusive to each specific customer, providing enhanced data confidentiality and security. This approach safeguards corporate clients' sensitive information and business secrets, preventing information leakage and security risks.

4. Intelligence and Analytics: Localized, custom LLMs can harness more nuanced insights from unstructured data including test and voice, because it understands your specific business context better. You gain a deeper understanding of customer needs, market dynamics, and potential opportunities for growth.

How WIZ.AI's LLM impacts industries: An FMCG use case

WIZ.AI's LLM can impact industries on several levels beyond the customer engagements it automates. Take the FMCG industry for example, by adopting a more proactive outreach approach for the client, WIZ.AI Talkbots helped upsell more stock-keeping units (SKUs). LLM enhanced accuracy in order-taking conversations while keeping it human-like, which greatly reduced the man-hours spent visiting clients for order-taking. &nbsp;

The order-checking process also benefits from WIZ.AI's LLM, as it automatically reviews client feedback during dialogues and triggers re-confirmation to ensure accurate deliveries. Additionally, the deeper insights gleaned from unstructured dialogue data enable FMCG customers to improve their product and procurement processes. This comprehensive solution not only helps avoid SKU stockouts but also enhances gross merchandise value (GMV).

WIZ.AI aims to transition businesses from digital transformation to intelligence transformation, focusing on leveraging AI to automate complex tasks, improve decision-making processes, and integrate AI-driven analytics and insights for strategic planning and operational efficiency. By providing solutions in a Model-as-a-Service format, WIZ.AI makes its&nbsp;AI-based products more accessible to businesses of all sizes.&nbsp;

"The future of work is one where AI acts as a co-pilot, working seamlessly alongside humans. With our bespoke LLMs, businesses can fully embrace AI's potential, revolutionizing their processes and propelling industries forward. Our vision is to create a world where customized AI solutions empower businesses to make smarter decisions, automate complex tasks, and drive meaningful insights."&nbsp;shares&nbsp;Jennifer Zhang, CEO and co-founder of WIZ.AI.

This future is within reach, and promises to truly transform&nbsp;Southeast Asia&nbsp;– a breakthrough transformation driven by artificial intelligence.

<h1>WIZ.AI Launches groundbreaking Large Language Model for business verticals</h1>SINGAPORE,&nbsp;April 27, 2023 -&nbsp;<a href="https://www.wiz.ai/" target="_blank" rel="nofollow">WIZ.AI</a>, a&nbsp;Singapore-based AI-native leader in omnichannel customer engagement, today announced the launch of its first Large Language Model (LLM) that can be tailored for business verticals. This is the latest innovation in WIZ.AI's constant growth as an AI-native company since its founding in 2019. WIZ.AI's solutions automate hundreds of millions of customer interactions daily, serving over 200 businesses across diverse industries such as banking and finance, insurance, FMCG, e-commerce, telecom, and healthcare in more than 15 countries.WIZ.AI's launch of their groundbreaking domain-specific LLM redefines AI as more than just an efficiency and cost-saving tool, positioning it as a business advisor that bridges the gap between humans and technology. By using a custom, business-focused LLM, companies can unlock a new library of interconnected, AI-powered workflows. This promises to shape the future of work, with AI sitting alongside humans as a co-pilot. By having bespoke LLMs, businesses can fully embrace AI and use it to revolutionize their operations, propelling industries to new heights.A First-of-its-Kind Enterprise LLM (LLM)WIZ.AI's LLMs, unlike general-purpose models, are designed for specific business verticals. Tailor-made LLMs excel in automated dialogues, tasks, intelligent assistance, and provide insights from proprietary data. They turn raw, industry-specific data into valuable information, allowing AI to work effectively alongside humans. Bots can identify critical role-related tasks, provide professional assistance, and automate business-specific processes.Domain-specific LLMs by WIZ.AI provide enterprises with many key benefits that general purpose LLMs do not, namely:1. Reliability: WIZ.AI LLM offers enterprises a professional and accurate company-specific LLM, quickly updating frequently requested information and proprietary or brand-based information for optimal accuracy and timeliness.2. Domain Focus: Data that resides within the LLM are customized to specific industries or businesses. By having a bespoke LLM, businesses can quickly deploy AI solutions in multiple diverse scenarios, from internal employee onboarding to addressing customer queries.3. Data Security:&nbsp; WIZ.AI's unique, in-house LLMs are exclusive to each specific customer, providing enhanced data confidentiality and security. This approach safeguards corporate clients' sensitive information and business secrets, preventing information leakage and security risks.4. Intelligence and Analytics: Localized, custom LLMs can harness more nuanced insights from unstructured data including test and voice, because it understands your specific business context better. You gain a deeper understanding of customer needs, market dynamics, and potential opportunities for growth.How WIZ.AI's LLM impacts industries: An FMCG use caseWIZ.AI's LLM can impact industries on several levels beyond the customer engagements it automates. Take the FMCG industry for example, by adopting a more proactive outreach approach for the client, WIZ.AI Talkbots helped upsell more stock-keeping units (SKUs). LLM enhanced accuracy in order-taking conversations while keeping it human-like, which greatly reduced the man-hours spent visiting clients for order-taking. &nbsp;The order-checking process also benefits from WIZ.AI's LLM, as it automatically reviews client feedback during dialogues and triggers re-confirmation to ensure accurate deliveries. Additionally, the deeper insights gleaned from unstructured dialogue data enable FMCG customers to improve their product and procurement processes. This comprehensive solution not only helps avoid SKU stockouts but also enhances gross merchandise value (GMV).Empowering AI transformationWIZ.AI aims to transition businesses from digital transformation to intelligence transformation, focusing on leveraging AI to automate complex tasks, improve decision-making processes, and integrate AI-driven analytics and insights for strategic planning and operational efficiency. By providing solutions in a Model-as-a-Service format, WIZ.AI makes its&nbsp;AI-based products more accessible to businesses of all sizes.&nbsp;"The future of work is one where AI acts as a co-pilot, working seamlessly alongside humans. With our bespoke LLMs, businesses can fully embrace AI's potential, revolutionizing their processes and propelling industries forward. Our vision is to create a world where customized AI solutions empower businesses to make smarter decisions, automate complex tasks, and drive meaningful insights."&nbsp;shares&nbsp;Jennifer Zhang, CEO and co-founder of WIZ.AI.This future is within reach, and promises to truly transform&nbsp;Southeast Asia&nbsp;– a breakthrough transformation driven by artificial intelligence.Source: WIZ.AIWIZ.AI, a Singapore-based global leader in conversational voice AI, revolutionizes B2C communication with its cutting-edge, hyper-personalized, omnichannel customer engagement solutions. Driven by a talented local tech team, WIZ.AI's intelligent platform facilitates over a hundred million automated customer interactions hourly, enabling exceptional customer service and strong business ROI. With a growing international presence, the company caters to over 200 clients from a wide range of industries, across 15 nations, with Fortune 500 companies and unicorn start-ups accounting for 60% of its clientele.

STEM (Science, Tech, Engineering, Math)

WIZ.AI Launches groundbreaking Large Language Model for business verticals

SINGAPORE,&nbsp;March 31, 2023-&nbsp;<a href="http://wiz.ai/" target="_blank" rel="nofollow">WIZ.AI</a>, a global leader in AI-powered customer engagement solutions, launches TalkGPT, ASEAN's first generative AI-enabled omnichannel solution for customer engagement. Designed to revolutionize customer outreach across industries, TalkGPT leverages ChatGPT's large language model and WIZ.AI's localized expertise, providing a smooth, omnichannel conversational experience.

<a href="https://mma.prnasia.com/media2/2044899/TalkGPT.jpg?p=publish" target="_blank" rel="nofollow"></a>WIZ.AI launches TalkGPT, ASEAN's first generative AI-enabled omnichannel solution for customer engagement

TalkGPT&nbsp;is a self-service solution where users can create, test and deploy a ChatGPT-powered&nbsp;<a href="http://wiz.ai/" target="_blank" rel="nofollow">WIZ.AI</a>&nbsp;Talkbot within 5 minutes. Campaigns can be implemented in just a few clicks. TalkGPT automatically generates dynamic call conversations and WhatsApp messages. The designed campaign communications are then delivered by the&nbsp;<a href="http://wiz.ai/" target="_blank" rel="nofollow">WIZ.AI</a>&nbsp;Talkbot, the company's flagship solution that understands and responds to customers' responses just like human agents. These optimized customer engagements, based on proven practices that are informed by the ChatGPT language model, deliver persuasive and emotionally-tuned messages. The result is a more engaging conversational experience for end users and customers.

Because it is built on the foundation of WIZ.AI's platform, TalkGPT can engage with over 1 million customers in just 1 hour. This makes TalkGPT a viable go-to solution for large-scale customer growth efforts. With TalkGPT, companies of any size can quickly engage with customers through various channels, leading to timely customer interactions and improved ROI. Key to TalkGPT's accessibility to all kinds of businesses is its entirely self-service process of ideating, iterating, and implementing customer engagement campaigns.

<a href="https://mma.prnasia.com/media2/2044900/TalkGPT_2.jpg?p=publish" target="_blank" rel="nofollow"></a>In a few clicks, TalkGPT enables users to design dialogues for customer conversations that can be facilitated using WIZ.AI's Talkbot solution that understands and responds to customers' responses just like human agents.

New&nbsp;tech, same mission: revolutionizing customer engagement for businesses

"The technologies used may evolve rapidly as we see today with ChatGPT, but ultimately we are still focused on the same mission: offering businesses innovative ways to engage with customers through AI, solutions that can enhance efficiency, drive growth, and deliver an elevated customer experience." shares&nbsp;Jennifer Zhang, CEO and co-founder of WIZ.AI.&nbsp; "Now everyone can be their own CMO. TalkGPT unlocks new content ideas and channels to reach their target customers."

In&nbsp;Southeast Asia, there is a significant market potential for solutions like TalkGPT, as businesses seek to adopt more efficient and cost-effective ways of engaging with customers. With this latest customer engagement solution tucked into its portfolio, WIZ.AI is poised to further expand its reach and impact in the region. Many of WIZ.AI's clients have already experienced up to 40% increase in engagement rates and 5.3x higher cost efficiencies from the WIZ.AI flagship Talkbot solution. Many of these businesses have plans to deploy WIZ.AI products to other business units and develop further use cases.

The possibilities for TalkGPT are numerous, with use cases ranging from promoting products and services to sending timely reminders to customers. For instance, businesses can use TalkGPT to announce promotional campaigns, new product launches, and other marketing initiatives. The solution can also send personalized and timely reminders to customers, reducing missed payments and appointments. Moreover, TalkGPT can also be used to send secure one-time passcodes via phone calls or messages, based on customer preferences.

<a href="https://en.prnasia.com/releases/apac/wiz.ai" target="_blank" rel="nofollow">WIZ.AI</a>, a global leader in AI-powered omnichannel customer engagement solutions, is revolutionizing B2C communication through its portfolio of products that bring hyper-personalized, human-like interactions to businesses of any size. Its flagship product, the Talkbot, excels in listening, understanding, and communicating like a local, with 95% of users unable to distinguish it from human communication. The advanced platform captures unstructured call data, digitizing and analyzing all customer engagement information. Its dashboard provides in-depth insights into the customer journey, helping businesses optimize data-driven customer engagement and enhance personalized experiences through advanced analytics. With over 200 clients across 13 nations, WIZ.AI caters to a wide range of industries; Fortune 500 companies and unicorn start-ups account for 60% of its clientele.

WIZ.AI's latest addition to its suite of solutions is TalkGPT, ASEAN's first generative AI-enabled omnichannel customer engagement solution. Learn more how businesses can leverage this 100% self-service solution to rapidly ideate, iterate, and implement customer engagement campaigns in just a few clicks.

<h1>WIZ.AI launches TalkGPT, ASEAN's first ChatGPT-powered customer engagement solution for business</h1>SINGAPORE,&nbsp;March 31, 2023-&nbsp;<a href="http://wiz.ai/" target="_blank" rel="nofollow">WIZ.AI</a>, a global leader in AI-powered customer engagement solutions, launches TalkGPT, ASEAN's first generative AI-enabled omnichannel solution for customer engagement. Designed to revolutionize customer outreach across industries, TalkGPT leverages ChatGPT's large language model and WIZ.AI's localized expertise, providing a smooth, omnichannel conversational experience.<a href="https://mma.prnasia.com/media2/2044899/TalkGPT.jpg?p=publish" target="_blank" rel="nofollow"></a>WIZ.AI launches TalkGPT, ASEAN's first generative AI-enabled omnichannel solution for customer engagementTalkGPT&nbsp;is a self-service solution where users can create, test and deploy a ChatGPT-powered&nbsp;<a href="http://wiz.ai/" target="_blank" rel="nofollow">WIZ.AI</a>&nbsp;Talkbot within 5 minutes. Campaigns can be implemented in just a few clicks. TalkGPT automatically generates dynamic call conversations and WhatsApp messages. The designed campaign communications are then delivered by the&nbsp;<a href="http://wiz.ai/" target="_blank" rel="nofollow">WIZ.AI</a>&nbsp;Talkbot, the company's flagship solution that understands and responds to customers' responses just like human agents. These optimized customer engagements, based on proven practices that are informed by the ChatGPT language model, deliver persuasive and emotionally-tuned messages. The result is a more engaging conversational experience for end users and customers.Because it is built on the foundation of WIZ.AI's platform, TalkGPT can engage with over 1 million customers in just 1 hour. This makes TalkGPT a viable go-to solution for large-scale customer growth efforts. With TalkGPT, companies of any size can quickly engage with customers through various channels, leading to timely customer interactions and improved ROI. Key to TalkGPT's accessibility to all kinds of businesses is its entirely self-service process of ideating, iterating, and implementing customer engagement campaigns.<img style="max-width:100%;height:auto;" src="https://vritimes-public.s3.ap-southeast-1.amazonaws.com/production/TalkGPT_2.jpg" alt="Image"/><a href="https://mma.prnasia.com/media2/2044900/TalkGPT_2.jpg?p=publish" target="_blank" rel="nofollow"></a>In a few clicks, TalkGPT enables users to design dialogues for customer conversations that can be facilitated using WIZ.AI's Talkbot solution that understands and responds to customers' responses just like human agents.New&nbsp;tech, same mission: revolutionizing customer engagement for businesses"The technologies used may evolve rapidly as we see today with ChatGPT, but ultimately we are still focused on the same mission: offering businesses innovative ways to engage with customers through AI, solutions that can enhance efficiency, drive growth, and deliver an elevated customer experience." shares&nbsp;Jennifer Zhang, CEO and co-founder of WIZ.AI.&nbsp; "Now everyone can be their own CMO. TalkGPT unlocks new content ideas and channels to reach their target customers."In&nbsp;Southeast Asia, there is a significant market potential for solutions like TalkGPT, as businesses seek to adopt more efficient and cost-effective ways of engaging with customers. With this latest customer engagement solution tucked into its portfolio, WIZ.AI is poised to further expand its reach and impact in the region. Many of WIZ.AI's clients have already experienced up to 40% increase in engagement rates and 5.3x higher cost efficiencies from the WIZ.AI flagship Talkbot solution. Many of these businesses have plans to deploy WIZ.AI products to other business units and develop further use cases.The possibilities for TalkGPT are numerous, with use cases ranging from promoting products and services to sending timely reminders to customers. For instance, businesses can use TalkGPT to announce promotional campaigns, new product launches, and other marketing initiatives. The solution can also send personalized and timely reminders to customers, reducing missed payments and appointments. Moreover, TalkGPT can also be used to send secure one-time passcodes via phone calls or messages, based on customer preferences.About WIZ.AI<a href="https://en.prnasia.com/releases/apac/wiz.ai" target="_blank" rel="nofollow">WIZ.AI</a>, a global leader in AI-powered omnichannel customer engagement solutions, is revolutionizing B2C communication through its portfolio of products that bring hyper-personalized, human-like interactions to businesses of any size. Its flagship product, the Talkbot, excels in listening, understanding, and communicating like a local, with 95% of users unable to distinguish it from human communication. The advanced platform captures unstructured call data, digitizing and analyzing all customer engagement information. Its dashboard provides in-depth insights into the customer journey, helping businesses optimize data-driven customer engagement and enhance personalized experiences through advanced analytics. With over 200 clients across 13 nations, WIZ.AI caters to a wide range of industries; Fortune 500 companies and unicorn start-ups account for 60% of its clientele.WIZ.AI's latest addition to its suite of solutions is TalkGPT, ASEAN's first generative AI-enabled omnichannel customer engagement solution. Learn more how businesses can leverage this 100% self-service solution to rapidly ideate, iterate, and implement customer engagement campaigns in just a few clicks.Source: WIZ.AI

Wiz.ai