Apt addition to GM Klang’s many services

As an entrepreneur, you make critical decisions every day — from sourcing supplies to getting the best prices for them.

For instance, would it make more sense to place orders for new supplies on e-commerce sites or to pick them up at a brick-and-mortar store?

There are upsides and downsides to both. At e-commerce sites, getting what you want is just a click away.

However, there is no way to properly examine a product to ensure quality. It also takes time for the product to be delivered to you.

At a brick-and-mortar store, you get to check the items that you know best suit your customers’ needs before placing an order. On the other hand, this may entail going into multiple stores before you get what you are looking for, and at the prices you believe are reasonable.

However, such concerns have become a thing of the past. Now, with just the tab of an app, a business owner can be directly connected to more than 2,500 suppliers, all of which are based in one central location — GM Klang, Malaysia’s biggest wholesale mall.

This gives business owners a wider selection of products to choose from and the freedom to physically examine each product at a one-stop shop.

The app also gives the business owner the option of uploading pictures of items he is looking for so the suppliers can try to meet his needs.

Essentially, the GM Klang app combines the advantages of e-commerce with physical stores for the benefit of businesses.

The app helps business owners in several ways. It matches them with suppliers of multiple categories of products, enables them to set an appropriate time to view the products and gives users the option to connect directly with a support team that can provide immediate assistance.

Most of all, it is convenient and user-friendly.

Business matching

This is a key function of the app. It connects a business owner with a supplier based on what he is looking for.

All the user has to do is upload pictures of the items of his choice on the app. The GM Klang management then searches its list of suppliers for those that are most likely to have the products sought by the business owner.

This takes away the need for the business owner to go from store to store to find what he needs or to look for suitable alternatives.

Booking appointments

Once the business owner has decided on all the products he needs, he can use the app to set a date and time when he can visit the GM Klang mall to examine the products and meet potential suppliers.

For those who are unable to visit the mall, the wholesaler can arrange for a video or photo of the item to be sent to the business owner. There is no charge for this service.

GM Klang has a studio, complete with proper lighting and backdrop, to enable business owners to hold livestream shopping sessions free of charge with their customers upon booking.

This gives the business owner a logistical advantage. Regardless of which city or state his business is based, he has to visit only one place to look at the products he needs or pick up his purchases.

Chat support

If the business owner has trouble using the relevant functions of the app or he has more questions, there is a messaging system that enables him to communicate with the support team in real time.

Convenient and user friendly

The app has been designed for easy navigation. It takes only a few simple steps to upload pictures of items they seek or to make appointments.

The app works on smartphones so users can easily reach their suppliers, select items, place orders and regularly check for updates anytime, anywhere.