Cebuana Lhuillier’s People-First Culture Takes Center Stage in Global D&I Finalist Recognition

Cebuana Lhuillier, through its parent company PJ Lhuillier, Inc., has been named one of only 10 global finalists for the Award for Diversity and Inclusion at the Investors in People Awards 2026, making it the only Philippine organization recognized in the category. The Investors in People Awards recognize achievements in people practices, making the distinction a significant international recognition of Cebuana Lhuillier’s four-year journey toward building a more inclusive workplace.

“An organization can only truly serve a community with different backgrounds when it first understands and values the individuality within its own people. Our journey toward greater inclusion is about creating an environment where every Ka-Cebuana can bring their experiences, talents, and perspectives to the table and know that they have a meaningful role to play,” said Cebuana Lhuillier President and CEO Jean Henri Lhuillier.

At the heart of that achievement is Cebuana Lhuillier’s belief that inclusion must begin from within. With more than 12,700 Ka-Cebuanas serving approximately 30 million customers nationwide, the company has made creating a workplace where people feel valued, respected, and empowered to contribute an integral part of its culture and employee experience.

Cebuana Lhuillier’s inclusion journey has evolved through initiatives that progressively created more opportunities for its people to listen, understand one another, share their experiences, and see the value of their individual contributions. Intertwined opened conversations around diversity and mutual respect, while iBelong gave employees a platform to share their stories and perspectives. Last year, Amazing Cebuana brought those conversations closer to the people by celebrating the different experiences and contributions of Ka-Cebuanas, while this year, Tatak Cebuana, Proud Ka-Cebuana: Work That Impacts Lives builds on that foundation by connecting employees’ individual contributions to the work they do and the lives they impact. Together, these milestones have helped move inclusion from a conversation into an increasingly embedded part of Cebuana Lhuillier’s culture.

Employee participation has helped strengthen this culture, with more than 250 Tatak Cebuana influencers championing inclusion and bringing these conversations into everyday experiences across the company.

“Over the years, we have seen how these efforts can bring our people closer together and create a workplace where everyone feels they have a place. What makes this journey meaningful is that inclusion is no longer just something we talk about. It is something our people are helping shape and live out every day. This recognition is a reflection of that collective effort,” said Jo-Ann Tacorda, First Vice President and Chief Administrative Officer of Cebuana Lhuillier.

This growing culture of inclusion also supports a more engaged employee experience, strengthening how Ka-Cebuanas connect with one another and, ultimately, with the customers and communities they serve.

For Cebuana Lhuillier, an inclusive workplace is integral to its purpose of serving Filipinos from all walks of life. Being named a global finalist recognizes the progress made so far and marks another milestone in building a culture where every Ka-Cebuana can belong, contribute, and make an impact.