Uptime Institute Announces Education Collaboration with Custommedia Academy as Exclusive Partner in Malaysia

NEW YORK, NY – February 12, 2025 – Uptime Institute today announced an agreement with Custommedia Sdn Bhd as the exclusive local partner in Malaysia to offer its Uptime Education courses through the Custommedia Academy. This partnership combines Custommedia Academy's local expertise with Uptime Institute's globally recognized training programs and standards for digital infrastructure performance. The collaboration aims to enhance the knowledge and skills of data center professionals in Malaysia, providing them with essential tools to efficiently design and operate data centers. Key benefits of these training programs include improved operational efficiency, risk minimization, and alignment with industry best practices.

“Malaysia is fast emerging as a premier data center hub in Southeast Asia, fuelled by strategic initiatives and transformative investments that are reshaping the nation’s digital landscape. This is part of a broader digital economy strategy to boost the sector’s GDP contribution to 25.5% by 2025,” said Aidinorazri, Chief Marketing Officer, Custommedia. “Our partnership with Uptime Institute will enable Custommedia Academy to contribute towards achieving Malaysia’s national digital aspirations by ensuring the workforce is well-prepared to design, build, operate and manage increasingly complex digital infrastructures. To help achieve this, we intend to train 400 data center professionals by the end of 2025,” he added.

Aidinorazri continued that among the standout projects being undertaken in Malaysia currently include the Bandar Teknologi Maju Perlis in Padang Besar—a massive 600-acre development featuring cutting-edge AI-driven data centers and high-performance computing supported by sustainable energy infrastructure. In parallel, the Johor-Singapore Special Economic Zone (JS-SEZ) showcases the region’s vast potential, positioning Malaysia as a critical economic and digital innovation hub.

“These developments, alongside major investments from global tech giants such as Google, Microsoft, AWS, Nvidia, and NTT Data, inject billions into Malaysia’s digital economy, driving an ever-growing demand for skilled data center professionals.”

"Addressing the talent shortage is crucial to sustaining growth and ensuring Malaysia's competitiveness in the global digital economy," said Patrick Chan, Vice President for South Asia at Uptime Institute. "As Malaysia positions itself as an important and strategic destination for international investment in digital infrastructure, our Uptime Education training unit is poised to work with Custommedia Academy to train and develop the skilled workforce of today and tomorrow. Custommedia Academy’s proven expertise in training ISTQB, IREB, and ASAQB certified professionals, along with its alignment with Malaysia’s digital economy initiatives, makes it an ideal partner for this collaboration. Together, we aim to bridge the gap between global standards and local industry needs, ensuring Malaysia’s workforce is equipped to meet the demands of a rapidly evolving digital infrastructure landscape."

    The training begins with Uptime Education’s Data Center Fundamentals course, an entry level course designed to provide a structured overview of the data center environments, what data centers are, what they do and why we need them. The course provides an overview of basic design and design philosophies and the essential factors of data center management including operational processes, energy management and facility management. Additional courses will also be available including Certified Data Center Technician Professional (CDCTP®); Accredited Sustainability Advisor (ASA); Accredited Tier Designer (ATS); Accredited Operations Specialist (AOS); Accredited Tier Specialist (ATS); and Certified Data Center Management Professional® (CDCMP®). Course information and schedules can be found on the Custommedia Academy website .